In Foreign Trade, WhatsApp Is an Essential Communication Tool
As more and more clients get used to communicating and negotiating business through WhatsApp, mastering how to use it has become increasingly important. However, many newcomers to the industry don’t even know how to register, let alone use it efficiently. In this guide, I’ll share some practical tips on installation, registration, account warming, opening communication, and commonly used features—hoping to help our fellow users.
1. Installing and Registering WhatsApp
Installation methods vary slightly depending on the mobile operating system:
iOS users: Search for “WhatsApp” in the App Store to download and install. Note that domestic Apple IDs may not allow the download; it's recommended to switch to an overseas Apple ID.
Android users: You can download it directly from the official website ([https://www.whatsapp.com/download](https://www.whatsapp.com/download)), or use a third-party app store like Uptodown to get the APK installation package.
Registration Tips:
1. Make sure your internet connection is stable.
2. It’s recommended to register with a brand-new phone number to avoid issues from previous usage history.
3. If the device was previously banned, clear any residual data or reinstall the app before registering.
If you can't receive the SMS verification code, check whether your SIM card supports international SMS. If the SMS still doesn’t arrive, try opting for a voice call verification.
2. WhatsApp Account Warming Tips
Don’t rush to add contacts or send mass messages after registration. First, “warm up” your account with the following steps:
1. Set your profile picture, username, and status—and keep them consistent during the warming period.
2. Avoid frequent actions in the first 7 days. Instead, maintain normal two-way interactions with 3–4 friends daily.
3. Avoid sending too many or overly long messages to prevent being flagged for abnormal behavior.
After a week of warming up, you can gradually increase friend requests, create groups, and boost account activity and credibility.
3. Customer Outreach Opening Techniques (Using the Furniture Industry as an Example)
Once your account is properly warmed up, the key step is initiating contact with clients in a natural and effective way. Here are three commonly used opening scripts:
Opening 1: Asking for Advice
> Hi xxx,
> I learned from the Internet that you are an expert in the kids furniture industry.
> Can I ask you a few questions?
Some clients enjoy sharing their experience, and this kind of opening can trigger a strong desire to respond. If you use this method, be sure to prepare thoughtful questions in advance.
Opening 2: Direct Approach
> Hi xxx,
> Excuse me! I learned online that you're in the kids furniture industry.
> I wonder if I can communicate with you.
This is suitable for clients who prefer straightforward communication with minimal small talk.
Opening 3: Topic-Driven
> Hi xxx,
> I read online that you are a kids furniture manufacturer.
> Recently, furniture material prices are rising — I'm wondering if this is affecting your business?
Using trending industry topics to resonate with the client can help quickly build rapport.
4. WhatsApp Tips and Tricks
What to do if the app prompts an expiration warning?
No need to uninstall. Simply download and install the latest version to overwrite the current one—this way, your chat history will be preserved.
How to tell if you've been blocked?
Check if the contact's "online" or "last seen" status is visible. If both are missing, it's a strong sign you’ve been blocked.
Text Formatting:
Bold: Add \ before and after the word, e.g., hello
Italic: Add \_ before and after the word, e.g., hello
Strikethrough: Add \~ before and after the word, e.g., ~~hello~~
Backing up chat history:
Go to Settings > Chats > Chat Backup to back up your data to the cloud or transfer it to a new phone.
Turn off auto-download:
In Settings > Data and Storage Usage, disable automatic downloading of photos, videos, documents, etc.
Turn off read receipts (blue ticks):
Go to Account > Privacy > Read Receipts and disable it to prevent others from seeing whether you’ve read their messages.
If you're new to WhatsApp, it's best to take it step by step—from installation and registration, to warming up the account, to contacting clients—gradually building your own usage rhythm. Once you master these basics, you'll be able to use this tool more efficiently to grow your business.
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