These exhibition phrases help you communicate well with customers!

2023-03-24|144 views|Development skills

With the release of the epidemic, the exhibition has returned to the perspective of foreign trade professionals. Many salespeople have not participated in the exhibition for 3 yearsand and may be a bit rusty. Do you still remember how to talk to customers at the exhibition? Today, I will take everyone to review.

Say hello:
1. Good morning Sir/ Madam.
2. Nice to meet you/ Pleased to meet you.  
Self-introduction and introduction of colleagues:
1. My name is (name) and I’m the (position) of (company name).
2. would like to introduce (name of supervisor/colleague) the (position) of our company.or(the other party's name), this is our (position) +(name of supervisor/colleague).  

The above are just greetings, and the next step is to arouse the customer's interest. In fact, the customer's stop at your booth already indicates some signals. The following introduction will be the key to obtaining orders.
We appreciate your interest in our company.
Product Description:
1.We are in this field for 5 years, too. These are our catalogue and our brief introduction. We cooperate with big customer , for example, ABC in USA, and DEF in Germany.
2.This new product is to the taste of (country/region) market. I think it will also have a good market in your country.
3.This product is now in great demand and we have received many enquiries from other countries.
4.This product is a little special, it can work longer than others, because we use larger lipo battery, that’s why it’s a little more expensive, but it is very popular in Europe, we hope you can try.

Understand what the other party wants to know:
If you have any inquiries, please feel free to ask.
1. This is our price list for your reference.
2. This is our FOB price. All the prices in the lists are subject to our final confirmation.
Inquire about the required quantity:
Thank you for your inquiry. Would you let us know the quantity you require so that we can work out the offer?
Persuading customers to place an order:
1. If you can confirm the order during the fair, we can give you more discount. 
2. We provide samples,You can try it out.After you have tried it out, I'm sure you'll agree that this is a very good product. 

Thank you for your enquiry and nice talking to you, hope to see you again.

During the conversation, if the other person is speaking too fast and cannot understand, do not pretend to understand without understanding. You can say 'Could you say that again, please?' so that most customers will slow down and say it again. It's important to know that this is not impolite behavior.

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